Frequently Asked Questions?

Our frequently asked questions page has the answers to most of your questions. If you can't find the answers to your questions here, you can contact A La Concierge Services for additional assistance.

What is Concierge?
Concierge Services are the solution to balancing work and life. We can advise and help you arrange, plan or organize anything that you do not have the time or the patience to do yourself. We are a personal assistant, personal shopper, consultant, errand runner and event planner, and can handle a wide array of tasks allowing our clients to enjoy more time to do the things they value most.
What makes A La Concierge Services different from other companies?
A La Concierge Services provides personalized one on one services at an affordable price. Our goal is to complete the job as you would personally like it done. Many other services merely book appointments for you and have no personal relationship or knowledge of your needs. We not only learn your preferences and are committed to making your life easier, but we offer many privileges and exclusive discounts through our network of partners.
What are the benefits of a Concierge Service?
Not everyone requires full or part-time help. Sometimes, all you need is someone to handle the extras, so you have more time to handle the important responsibilities, do the things you do best, or just relax and enjoy your life.
Do I have to be a member to benefit from your service?
No, not with our hourly a la carte services. However, our monthly membership plans do offer additional benefits and discounts
How do I avail your services?
Register on the A La concierge portal by visiting the website or call us at (022-2353 4609) to determine how A La Concierge can best serve you. Our usual hours are 9:00 am to 6:00 pm. We prefer at least 24 hour’s notice for any given task – but we realize that we don’t live in a 9-5 world, and that emergencies happen so we will do everything we can to accommodate an urgent request.
Can A La Concierge really arrange anything?
Yes, just about anything that is legal and moral... and if we cannot perform the service for you, we will quickly and efficiently find the best resource for the job.
Third Party Vendor?
A La Concierge Services will not be liable for any loss, disappointment, cost, expenses or damage of any nature (whether direct or indirect) as a result of goods or services provided by any third party. ALC will always deliver professional services and will ensure privacy and respect of our client’s personal information.
How much do you charge?
We offer various membership plans as well as customized programs. Additionally, we can offer our services by the hour for both members and non-members.
How will I know what the additional service charges are?
A La Concierge Services will provide receipts for all charges and all additional service charges.
Isn’t it more expensive to use a Concierge?
When comparing our rates to the cost of your time, loss of business opportunity, the money you save in sourcing the best rates for products or services, or the stress of not being able to accomplish all your tasks, you will see that a concierge is surprisingly affordable.
Do you have a Privacy Policy?
All personal information collected by A La Concierge Services will remain confidential. We do not sell or share any information about our clients. We are discreet and confidential about our dealings with our clients.
My work is very time consuming and I travel frequently. Do you have someone available to do errands such as pick up dry-cleaning, schedule appointments, pick up mail?
Yes. We can take care of all your needs. We would be happy to customize an estimate for your specific requirements. Visit our contact page and provide us with the details about your request.
Didn't find the answer you were looking for?
Contact A La Concierge Services to get answers.